What to Do If You Lose Your Lock Key: Solutions and Alternatives

What to Do If You Lose Your Lock Key

If you lose the key to your padlock, you can safely store your key number or code with us for future reference. If you lose the key, you can use that number to have a new key cut by a locksmith or at a hardware store.

If you still have the physical key, you should be able to have a duplicate made at a local hardware store or locksmith. If you don’t have a key to reference, another option is to know your key number and place a special order through an authorized dealer.

If neither of these methods works, the final option is to contact a locksmith to either open or remove your lock.

What to Do If You Lose Keys to Your Lock

If you’ve lost the keys to your non-padlock security device and cannot access important items in your warehouse, check if you have the key number recorded. If so, you may be able to get a replacement key from a hardware store or locksmith. If you don’t have the key number, contact a locksmith to have the lock removed.

Note: This service may incur a fee.

Can I Get a Replacement Key Without the Key Number?

No. Without the key number, it’s impossible to know which key fits your lock. There is no universal key that works with all lock models.

Ordering a Replacement Lock

If you're looking to order a new lock that works with your existing key, many lock models offer this option when purchasing a new lock. Since various lock models are available, we recommend contacting your dealer or customer service center for confirmation.

What to Do If Your Hardware Store No Longer Provides Key Replacement Services

We do not provide replacement keys directly to customers. You can try other local hardware stores or contact a locksmith to see if they can provide a replacement key.

What to Do If My Hardware Store Couldn't Replace My Key

If your hardware store was unable to provide a replacement key, consult a local locksmith to see if they can create a duplicate. In some cases, not all lock models have available replacement keys. If that’s the case, you may need to purchase a new lock.